PRIVACY POLICY

We are ZoneJump. We provide a service to help parcel shippers deliver packages to their customers faster for less money.

For anyone visiting our website

How we use your information We may collect anonymous information as you use the site, such as IP address, device type, browser, and the interactions you perform on the site

Why? To understand how people use the site and make improvements. We also use this information to detect abuse of the services.

How we use your information We may target ads to you when you are on other websites and apps. We may do this using a variety of digital marketing networks and ad exchanges, and we may use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.

Why? This is how we keep potential clients informed of our services.

For customers

How we use your information We collect, store and share with you information about each package event including tracking information, package weights, dimensions and other information. Information about your packages are not shared with any other customers.

Why? We use this information for internal reporting. We utilize your own shipment data to provide dashboards and metrics to give you visibility into the performance of the service.

For customers of our customers (for example a package recipient)

How we use your information We store your name, email, and/or phone number and use it to communicate with you

Why? In the event that a package is not addressed properly, we may need to communicate with you in order to complete the delivery.

For anyone who requests a demo or otherwise shares their information directly with ZoneJump

How we use your information We collect and store contact information you give us.

Why? We will welcome you to our website and products and keep you updated about them.

How we use your information We collect and store information you give us about your company.

Why? We use this to determine how best to serve you.

Cookies

A “cookie” is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies are harmless bits of code that an Internet site assigns to your browser to keep track of who you are when you use a Web site. There is no risk of the information on your hard drive being exposed to the outside world since a web site can only read the cookies it creates.

Cookies are sometimes used on the Internet to improve the delivery of services to users by enabling the Web site to “customize” the particular services or information offered to each user.

The Company may employ or use cookies from time to time. You have a choice as to whether you want to participate in the use of cookies before they are used by adjusting your browser settings. Third parties, however, may have their own policies about the use or cookies, and the Company does not have control over these practices. You are responsible for obtaining information about cookies on third party Web sites if you believe this is important to know.

As a general rule, you can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features will not work as intended. Sharing and transmitting your information

We use USA-based services to host our servers and databases.

Although our servers are based in the United States, your data may travel internationally as we process it. The United States is not a country in respect of which there is a European Commission decision of adequacy, and we protect your privacy and your rights through the use of the European Commission’s standard data protection clauses. More information about these is available here http://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX:32010D0087

Your rights

You have a lot of rights relating to your personal information:

If you want to exercise your rights, have a complaint, or just have questions, please contact us at the email address below.

Security

The Company operates secure systems protected by industry standard procedures, to attempt to protect against the loss, misuse and alteration of your user data under our control.

Only authorized employees have access to the information you provide us. For example, we impose strict rules on employees who have access either to the databases that store user information or to the servers that host our services. While we cannot guarantee that loss, misuse or alteration to data will not occur; we will make every effort (such as the use of employee passwords and non-disclosure agreements) to prevent such unfortunate occurrences.

Changes to how we protect your privacy

We may change this page from time to time, to reflect how we are processing your data. If we make significant changes, we will make that clear on our website or other services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use ZoneJump.

Contact Us

privacy@zonejump.com